orders at ymaa publication center

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orders at ymaa publication center

Postby coenen » Thu Nov 17, 2005 4:28 am

Hi everybody

my most recent order from ymaa publication center is missing.
the money has been taken from my credit card but the book and dvd i ordered never arrived. i've already sent 3 mails to ymaa publ.center but NO ANSWER. My first order, about two months ago, arrived superfast at my place in Belgium, even within 8 days - and without any problem. whom should i contact to get my goods or to get my mony back? Is there anybody else who has had this kind of experience with ymaa orders ? :evil:
cihef
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Postby zipwolf » Thu Nov 17, 2005 10:12 am

Ive never had a problem with YMAA.

Hope Dvivid sees this, it always sucks when theres a problem with ordering things over the net.
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Postby maartenm » Fri Nov 18, 2005 1:28 pm

this won't help you now, but in Leuven in De Kleine Johannes they have the taiji dvd and some YMAA books and it's cheaper than buying them online...
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Postby Dvivid » Mon Nov 21, 2005 6:06 pm

Hello,

Sorry to hear of your shipping problem. We always reply to emails within 24 hours, there must be some problem.

Please email Adison in customer service at amartin@ymaa.com directly, if you have been having trouble with emailing ymaa@aol.com. We will get to the root of this problem, and will get your order to you quickly.

You can also call 1-800-669-8892

or 617-323-7215 if the toll-free number wont work for you.

thank you.
"Avoid Prejudice, Be Objective in Your Judgement, Be Scientific, Be Logical and Make Sense, Do Not Ignore Prior Experience." - Dr. Yang

http://www.ymaa.com/publishing
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